Shipping policy

Shipping Policy

Order Processing:
We process orders within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email when your order ships, including tracking info.

Shipping Times & Rates:
Shipping costs are calculated at checkout based on your location and chosen method.
Free shipping is available on orders over $50 or more.

Estimated delivery times:

United Sates: 5-7 business days

International: 7–21 business days (varies by location)

International Orders:
We ship worldwide! Customs and import duties may apply and are the buyer’s responsibility.

Tracking Your Order:
Once shipped, you’ll get a tracking number via email. It may take up to 24 hours to update.

Lost or Damaged Packages:
We’re not responsible for delays, lost, or damaged packages caused by the carrier. If you experience an issue, please contact the shipping provider or email us at info@onis-london.com.

Questions?
Reach out anytime at info@onis-london.com.